Shipping Info

HOLIDAY SHIPPING DEADLINES

To receive your items BEFORE Christmas Day

USPS Ground Advantage: Orders must be received by Wednesday December 17 noon EST
USPS Priority Mail: Orders must be received by Thursday December 18 noon EST

USPS Priority Mail Express: Orders must be received by Friday
December 19 noon EST

For mugs, please allow 1-2 additional days.

The following made to order items must be ordered by Wednesday Dec 11 noon EST.
Includes: Area Rugs, Bath Mats, Aprons, Shower Curtains, Journals, Tree Skirts, Fanny Packs, Travel Bags & Weekender Bags. Orders for these items placed after this date may still arrive in time for Christmas, but we cannot guarantee it.

Please note, we ship via USPS, FEDEX & UPS. Tracking numbers can be searched at their website.

USA DOMESTIC SHIPPING INFORMATION:

Standard Shipping: Please allow 3 - 10 business days for your order to arrive, unless Phish is on tour, in which case there may be a delay.

Expedited Shipping: 2 - 6 business days

UPS 2 Day: 2 - 4 business days

We are closed on the weekends & holidays.

We apologize, but once orders have been placed, they cannot be changed, due to our outsourced shipping facility's rules.

OUTCASTY is not responsible for replacing or refunding orders that show delivered by the shipping carrier.

OUTCASTY is not responsible for replacing or refunding orders sent to incorrect or outdated addresses, as entered by the customer, so please be sure to double check your shipping address before placing your order!

We DO NOT guarantee that any changes can be made after an order has been placed no matter how quickly we are contacted.

USA DOMESTIC 2023 HOLIDAY SHIPPING INFORMATION:

- Any orders placed by December 14th with standard or expedited shipping should arrive in time for Christmas.
- Any order placed after December 18th will need UPS 2nd day air to arrive in time for Christmas.
- As a note, FEDEX, USPS, and UPS will not be delivering any packages on Sunday, December 24th or Monday 25th.
- Need a last-minute gift that will arrive in time? Try a gift card

CANADIAN CUSTOMERS

1) Customs. When you buy on our website and deliver to an address in Canada, the package goes through customs. Sometimes it's quick, sometimes it takes a couple weeks. And it's hard to predict, so we kind of just have to keep our fingers crossed.